December 09, 2015
CHICAGO, Dec. 9, 2015 /PRNewswire/ -- United Airlines continues to uplift the in-flight experience, feeding customers' appetites for complimentary choices by offering free snacks in United Economy on thousands of daily flights within North America and Latin America beginning in February 2016.
The free snacks come as United continues preparations to bring illycaffe's signature scuro dark roast coffee to United Club locations at the airline's mainland U.S. hubs beginning this month and to flights worldwide next summer.
Customers on flights departing before 9:45 a.m. will receive a morning stroopwafel – a Dutch, caramel-filled waffle that pairs perfectly with coffee or tea, as shown on UnitedAirtime.com.
Flights departing after 9:45 a.m. will offer packaged savory snacks, such as an Asian-style snack mix of rice crackers, sesame sticks and wasabi peas or a zesty-ranch mix of mini pretzel sticks, Cajun corn sticks and ranch soy nuts.
Visit http://newsroom.united.com/foodandbeverages for photos of the complimentary snacks.
"We're refocusing on the big and little things that we know matter to our customers and shape how they feel about their travel experience," said Jimmy Samartzis, United's vice president of food services and United Clubs. "We're bringing back complimentary snacks that are a nod to our global presence. They also add that extra level of service our employees will be proud to deliver and will make a big difference for our customers."
Passengers will continue to enjoy United's Choice Menu items for purchase on flights that offer these options today. United joined with The Trotter Project this year, as the airline designed new chef-inspired, fresh Choice Menu options.
Additionally, this month United expanded the availability of complimentary meals and free beer and wine to more Latin America flights, and in June, the airline significantly upgraded economy-cabin food and beverage service on long-haul international flights, with multi-course meals; complimentary beer, house wine and bottled water; and an option to purchase premium snacks.
United Airlines and United Express operate an average of nearly 5,000 flights a day to 352 airports across six continents. In 2014, United and United Express operated nearly two million flights carrying 138 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates more than 700 mainline aircraft, and this year, the airline anticipates taking delivery of 34 new Boeing aircraft, including the 787-9 and the 737-900ER. United is also welcoming 49 new Embraer E175 aircraft to United Express. The airline is a founding member of Star Alliance, which provides service to 192 countries via 28 member airlines. Approximately 84,000 United employees reside in every U.S. state and in countries around the world. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol UAL.
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SOURCE United Airlines