July 01, 2019
CHICAGO, July 1, 2019 /PRNewswire/ -- United Airlines today announced customers will get to choose between three complimentary inflight snack items offered in United Economy® on all domestic flights, regardless of departure time. As of July 1, customers will have a choice between Byrd's Maple Wafers, pretzels and the customer favorite, stroopwafel.
United previously rotated the complimentary inflight snack offering on flights that departed prior to 9:45 a.m. Now the stroopwafel and pretzels will be available at any time of day and the airline will rotate the third selection to continue offering a variety of choices that appeal to a broad customer palate.
"Since we reintroduced free snacks a few years ago, our customers have come to look forward to enjoying their personal favorites on board – whether it be the stroopwafel, our exclusive maple wafers or the classic pretzels," said Toby Enqvist, United's Chief Customer Officer. "Now we're going a step further and when it comes to snacks, every customer wins since our entire inflight snack lineup is available to choose from no matter the time of day."
Choice Menu Snack shop and Bistro on board, which feature hot and cold entrées and snacks, as well as specially curated items that are unique to United, will remain available for onboard purchase on select flights.
Every customer. Every flight. Every day.
In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers' best interests at the heart of its service. In addition to today's announcement, United recently announced that luxury skincare line Sunday Riley will make products exclusively for United customers to experience in amenity kits, released a re-imagined version of the most downloaded app in the airline industry, introduced ConnectionSaver, a new tool dedicated to improving the experience for customers connecting from one United flight to the next and made DIRECTV free for every passenger on 211 aircraft, offering more than 100 channels on seat back monitors on more than 30,000 seats.
About United
United's shared purpose is "Connecting People. Uniting the World." We are more focused than ever on our commitment to customers through a series of innovations and improvements designed to help build a great experience: Every customer. Every flight. Every day. Together, United Airlines and United Express operate approximately 4,900 flights a day to 355 airports across five continents. In 2018, United and United Express operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates 779 mainline aircraft and the airline's United Express carriers operate 569 regional aircraft. United is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".
SOURCE United Airlines
