Special areas available for customers to weigh their bag, scan a boarding pass and go;
United today introduces bag drop shortcut, a new, simple way for customers to skip the line, check their bag in a minute or less on average, and get to their flight. According to recent customer...
Each school receives $10,000 for student-athletes, coaches and equipment to fly United and compete in tournaments across the country
United Airlines along with the PGA TOUR today announced that United will award 51 golf teams at Historically Black Colleges and Universities with more than half a million dollars in grants,...
Game-changing flight - in partnership with Boeing, CFM International, Virent and World Energy - set to travel today from ORD to DCA with more than 100 passengers;
United today will operate an unprecedented flight that will serve as a turning point in the industry's effort to combat climate change: for the first time in aviation history, a commercial carrier...
Airline to offer 22 flights per day to London by Spring of 2022; once service begins, United will offer more flights between New York City and London than any other U.S. carrier
United today announced it is adding five new flights to London's Heathrow Airport, including two more flights from New York/Newark, additional trips from both Denver and San Francisco, as well as...
Latest touch-free payment offering lets customers buy snacks, drinks, and other inflight purchases while on board by just scanning a QR code - with or without Wi-Fi
United and PayPal today announced a new way to make touch-free inflight purchases, even in areas without Wi-Fi. Starting next month, United customers on select flights can simply show a flight...
The airline offers customers the most transparent and user-friendly options in the industry to encourage and simplify using travel credits
United today announced it is giving customers even more flexibility when they need to rebook their travel by helping them to find and use their travel credits. United is the only airline to make...
Airline's digital channels now offer customers easy access to more than 3,000 testing locations via Accenture and CLX Health's TrustAssure™ Platform integration
Starting today, United customers can access even more COVID testing locations, including more than 3,000 new Walmart and Albertson Companies locations across the U.S., through the airline's...
New pre-order option builds on the airline's contactless payment technology and is another example of the customer experience transformation underway at United
Starting today on select flights, all United customers – no matter what cabin of service they're flying in – can use the airline's award-winning mobile app and website to pre-order meals,...
"Time to Let Yourself Fly" campaign stars athletes Simone Biles, Kolohe Andino, Julie Ertz, Jessica Long and Oz Sanchez
Today, United, the official airline sponsor of Team USA, debuted its new advertising campaign featuring five of the world's most accomplished and decorated Olympic and Paralympic athletes. Driven...
"United Next" includes addition of 200 Boeing 737 MAX and 70 Airbus A321neo as well as plans to retrofit 100% of remaining mainline, narrow-body fleet to transform the customer experience and create a new signature interior - a roughly 75% increase in premium seats per North American departure, larger overhead bins, seatback entertainment in every seat and industry's fastest available WiFi;
United Airlines today announced the purchase of 270 new Boeing and Airbus aircraft - the largest combined order in the airline's history and the biggest by an individual carrier in the last...
First U.S. airline to sign commercial agreement with Boom Supersonic
United Airlines today announced a commercial agreement with Denver-based aerospace company Boom Supersonic to add aircraft to its global fleet as well as a cooperative sustainability initiative...
Customers recognize United's redesigned app for its accessibility options for the visually impaired, personalization options and improved navigation
The recently redesigned United Airlines mobile app was voted the Best Travel App in the 25th annual Webby Awards. United's app was one of five nominees in the Travel App and Software category, and...
Starting in June, White Claw® Hard Seltzer, beer, wine and all-new snack menu items will be available for purchase using United's contactless payment technology
Starting June 1, United customers on most flights over two hours will be able to purchase beer, wine and White Claw® Hard Seltzer, making United the first major airline to offer the hard seltzer...
United's industry-leading digital platform gets even more useful with the ability to schedule tests and have results directly verified through United's Travel-Ready Center on web and mobile
Since the Travel-Ready Center launched in January, United customers have been able to easily access testing or vaccine requirements needed for travel destinations, upload completed testing results...
Customers traveling to the islands can save time by showing proof of negative tests at United's hub airports and skip document screening process in Hawaii
Beginning February 1, United customers traveling to Hawaii who have a valid negative COVID-19 test can show their results before boarding to save time and skip document screening lines upon...
United's "Travel-Ready Center" will allow customers to upload and validate test results, review local entry requirements, find testing providers, and store vaccination records - all in the United app and United.com
United Airlines today launched the "Travel-Ready Center" - a new, digital solution where customers can review COVID-19 entry requirements, find local testing options and upload any required...
New "Agent on Demand" platform gives customers live, fast, contactless access to information and assistance at all U.S. hubs;
United passengers will soon have access to virtual, on demand customer service at the airline's hubs, giving people an easy, contact-free option to get real-time information and support. Customers...
First of its kind, testing program guarantees customers over two years old and crew test negative before departure
Today, United customers traveling on flight 14 from Newark Liberty International Airport (EWR) to London Heathrow (LHR) were the first to experience the airline's free transatlantic COVID-19...
Free testing guarantees all customers over 2 years old and crew on board have tested negative before departure
United Airlines today announced the world's first free transatlantic COVID-19 testing pilot program for customers. From November 16 through December 11, the airline will offer rapid tests to every...
United increased color contrast, added more space between graphics and reorganized page flows to result in better integration with screen reader technologies;
United Airlines today launches a redesigned version of its mobile app, with new enhancements intended to make travel easier for people with visual disabilities. Throughout its award-winning app,...
All San Francisco- based customers can now choose between a rapid test at the airport or a drive-through option at United's San Francisco Maintenance Center, prior to their flight to Hawaii;
Today, customers traveling on United from San Francisco International Airport to Hawaii were the first to experience the airline's COVID-19 pilot testing program, allowing customers who return a...
Digital tool lets travelers see a map-view of multiple destinations at once filtered by price, destination type, travel preferences or departure city
Let's say you live in Chicago, have $250 to spend on a flight and are looking to go somewhere warm for the holidays. Or you're on the east coast and want to head west for a last-minute getaway to...
EPA registered protectant bonds to surfaces and creates a long lasting repellent against microbes;
United Airlines today announced that it is adding Zoono Microbe Shield, an EPA registered antimicrobial coating that forms a long-lasting bond with surfaces and inhibits the growth of microbes, to...
Simple, color-coded guide and filter options let travelers know if local restaurants and tourist attractions are open, whether mask or social distancing measures are enforced, if self-quarantining is required and more
United Airlines today introduces a new interactive map tool on united.com and the United mobile app that allows customers to filter and view destinations' COVID-19 related travel restrictions. The...
New handheld tool ideal for disinfecting sensitive switches and touch screen displays
United Airlines is now cleaning pilot flight decks with Ultraviolet C (UVC) lighting technology on most aircraft at its hub airports to disinfect the flight deck interior and continue providing...
