New United Automated Assistant gives customers immediate answers to questions on cleaning procedures, airport and airplane safety policies, CDC and WHO guidelines and more
United Airlines today launched a new chat function – the United Automated Assistant – to give customers a contactless option to receive immediate access to information about cleaning and...
Passengers who refuse to wear masks at the airport are subject to a ban on flying United
United Airlines today announced that customers will be required to wear a face covering in the more than 360 airports where the airline operates around the world. This includes United customer...
New procedure will maximize air flow volume and recirculation of cabin air for passengers
United Airlines today announced that the carrier will now maximize air flow volume for all mainline aircraft high-efficiency particulate air (HEPA) filtration systems during the entire boarding...
United CleanPlus brings together a most trusted name in disinfection and the country's leading medical experts to develop protocols designed to help keep customers safe at the airport and onboard
Today, United Airlines is introducing United CleanPlus: the company's commitment to putting health and safety at the forefront of the entire customer experience, with the goal of delivering an...
New United Club in Louis Armstrong New Orleans International Airport offers refined amenities and authentic New Orleans fare
United Airlines will unveil the newest addition to its network of United Club locations with the opening of a brand-new 6,000-square-foot United Club at Louis Armstrong New Orleans International...
New dining options feature revamped Kosher menu, including child's meal and wines
This month, United is taking Kosher cuisine to new heights by introducing a variety of new options for customers traveling between the U.S. and Tel Aviv, from the airline's Newark / New York, San...
Airline to offer all MileagePlus members a free individualized jet lag plan that recommends sleep times, caffeine intake and light exposure for the quickest way to adjust to new time zones
United Airlines customers now have a new, scientific way to battle jet lag through a first-of-its-kind partnership with Timeshifter®, an app that outlines the best time to see and avoid light,...
Starting November 1, Polaris Customers Can Check Their Bags Following Customs at London Heathrow and Have Them Delivered to Their London Hotel Room
Starting November 1, United Airlines will begin offering Polaris customers on flights between New York/Newark and London Heathrow complimentary baggage delivery exclusively to five Marriott...
United to debut exciting Star Wars: The Rise of Skywalker- themed content, including new aircraft paint design, safety video and opportunities to experience the Star Wars saga
United Airlines today announced that the carrier has teamed up with Star Wars: The Rise of Skywalker – the epic conclusion of the Skywalker saga, to offer customers and employees alike exciting...
Sunglasses, Palm Trees and the Golden Gate Bridge Included in New Design by San Francisco Resident as part of United's 'Her Art Here' competition
United has officially welcomed a one-of-a-kind, California-themed aircraft livery to its fleet – a Boeing 757 created by a San Francisco resident as part of the airline's national Her Art Here...
United Airlines today announced Steven Restivo has been named vice president of Global Corporate Communications. Restivo brings to the company more than 20 years of strategic communications...
MileagePlus members will receive free or discounted CLEAR memberships
Today, United Airlines announced a new partnership with CLEAR, the secure identity company that uses biometrics to build a frictionless and secure world, to deliver innovative experiences for...
Extended United Polaris business class cabin offers customers more than 50 percent increase in all-aisle-access seating
United Airlines today announced every flight between Newark/New York and London Heathrow will be operated with its newly reconfigured Boeing 767-300ER aircraft. The extended cabin features 46...
Airline's PassPlus program will move to United Jetstream later this year
United Airlines today announced improvements to United PassPlus, the airline's prepaid program that offers discounts, fixed fares and amenities to both individual and corporate customers. United...
Airline reaffirms commitment to women in aviation at EAA AirVenture
Today, United flew a Boeing 787-8 Dreamliner crewed exclusively by women to the largest airshow in the world, EAA AirVenture in Oshkosh, WI, to symbolize the airline's commitment to supporting...
Customers can now tailor their travel experience even more with United's newest inflight amenity
United Airlines today announced customers will get to choose between three complimentary inflight snack items offered in United Economy® on all domestic flights, regardless of departure time. As...
Fifty years after Apollo 11 landed on the Moon in July 1969, United Airlines stands with the nation in celebration of this milestone anniversary. Beginning today and continuing throughout July,...
The United Polaris lounge at San Francisco International Airport has been voted Best Business Class Lounge in the World by the 2019 World Airline Awards from Skytrax. This highly-coveted award was...
Historic "Flight for the Planet" combines the use of biofuel, zero-waste measures and carbon offsets to significantly minimize impact on the environment
United Airlines, a longstanding leader among all global carriers in environmental sustainability, made history today – World Environment Day – with the departure of the Flight for the Planet,...
Terminal is home to airline's newest United Club, which is 30% larger than previous LGA Club location
This weekend United customers traveling through New York-LaGuardia Airport will experience new gates on the Terminal B Eastern Concourse, following the first phase of the $4 billion,...
United to purchase up to 10 million gallons of environmentally sustainable aviation biofuel over the next two years
United Airlines today further strengthened its emerging reputation as the world's most environmentally conscious airline by renewing its contract with Boston-based World Energy, agreeing to...
Two Aircraft to Fly with Winning Artwork This Fall
Today United Airlines revealed the two winning designs, selected through a combination of official judging and public voting, for Her Art Here, a first-of-its-kind contest designed to find and...
Before customers Fly the Friendly Skies, they'll receive a safety briefing from "your friendly neighborhood Spider-Man"
Beginning June 1, United Airlines will launch its latest inflight safety demonstration video featuring Spider-Man in an entertaining mini-drama film. In addition to the safety video, United's...
United receives recognition for industry-leading tool that improves rebooking process for overbooked flights
IDG's CIO announced United Airlines as a recipient of a 2019 CIO 100 award for its innovative volunteer solicitation program. United is the first airline to implement a fully automated tool that...
With a loyal following for the beloved, cutting-edge brand, Sunday Riley products designed with altitude and hydration in mind will debut in United's amenity kits beginning this month
According to the Huffington Post, there comes a time in every skin care obsessive's life when he or she discovers the life-changing magic that is Sunday Riley. United Airlines customers now have...