• January 25, 2021

    United's "Travel-Ready Center" will allow customers to upload and validate test results, review local entry requirements, find testing providers, and store vaccination records - all in the United app and United.com

    United Airlines today launched the "Travel-Ready Center" - a new, digital solution where customers can review COVID-19 entry requirements, find local testing options and upload any required...

  • December 08, 2020

    New "Agent on Demand" platform gives customers live, fast, contactless access to information and assistance at all U.S. hubs;

    United passengers will soon have access to virtual, on demand customer service at the airline's hubs, giving people an easy, contact-free option to get real-time information and support. Customers...

  • November 16, 2020

    First of its kind, testing program guarantees customers over two years old and crew test negative before departure

    Today, United customers traveling on flight 14 from Newark Liberty International Airport (EWR) to London Heathrow (LHR) were the first to experience the airline's free transatlantic COVID-19...

  • October 29, 2020

    Free testing guarantees all customers over 2 years old and crew on board have tested negative before departure

    United Airlines today announced the world's first free transatlantic COVID-19 testing pilot program for customers. From November 16 through December 11, the airline will offer rapid tests to every...

  • October 28, 2020

    United increased color contrast, added more space between graphics and reorganized page flows to result in better integration with screen reader technologies;

    United Airlines today launches a redesigned version of its mobile app, with new enhancements intended to make travel easier for people with visual disabilities. Throughout its award-winning app,...

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