• July 30, 2020

    New United Automated Assistant gives customers immediate answers to questions on cleaning procedures, airport and airplane safety policies, CDC and WHO guidelines and more

    United Airlines today launched a new chat function – the United Automated Assistant – to give customers a contactless option to receive immediate access to information about cleaning and...

  • July 22, 2020

    Passengers who refuse to wear masks at the airport are subject to a ban on flying United

    United Airlines today announced that customers will be required to wear a face covering in the more than 360 airports where the airline operates around the world. This includes United customer...

  • July 20, 2020

    New procedure will maximize air flow volume and recirculation of cabin air for passengers

    United Airlines today announced that the carrier will now maximize air flow volume for all mainline aircraft high-efficiency particulate air (HEPA) filtration systems during the entire boarding...

  • May 20, 2020

    United CleanPlus brings together a most trusted name in disinfection and the country's leading medical experts to develop protocols designed to help keep customers safe at the airport and onboard

    Today, United Airlines is introducing United CleanPlus: the company's commitment to putting health and safety at the forefront of the entire customer experience, with the goal of delivering an...

  • February 28, 2020

    New United Club in Louis Armstrong New Orleans International Airport offers refined amenities and authentic New Orleans fare

    United Airlines will unveil the newest addition to its network of United Club locations with the opening of a brand-new 6,000-square-foot United Club at Louis Armstrong New Orleans International...

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