New "Agent on Demand" platform gives customers live, fast, contactless access to information and assistance at all U.S. hubs;
United passengers will soon have access to virtual, on demand customer service at the airline's hubs, giving people an easy, contact-free option to get real-time information and support. Customers...
First of its kind, testing program guarantees customers over two years old and crew test negative before departure
Today, United customers traveling on flight 14 from Newark Liberty International Airport (EWR) to London Heathrow (LHR) were the first to experience the airline's free transatlantic COVID-19...
Free testing guarantees all customers over 2 years old and crew on board have tested negative before departure
United Airlines today announced the world's first free transatlantic COVID-19 testing pilot program for customers. From November 16 through December 11, the airline will offer rapid tests to every...
United increased color contrast, added more space between graphics and reorganized page flows to result in better integration with screen reader technologies;
United Airlines today launches a redesigned version of its mobile app, with new enhancements intended to make travel easier for people with visual disabilities. Throughout its award-winning app,...
All San Francisco- based customers can now choose between a rapid test at the airport or a drive-through option at United's San Francisco Maintenance Center, prior to their flight to Hawaii;
Today, customers traveling on United from San Francisco International Airport to Hawaii were the first to experience the airline's COVID-19 pilot testing program, allowing customers who return a...
