• January 27, 2021

    Customers traveling to the islands can save time by showing proof of negative tests at United's hub airports and skip document screening process in Hawaii

    Beginning February 1, United customers traveling to Hawaii who have a valid negative COVID-19 test can show their results before boarding to save time and skip document screening lines upon...

  • January 25, 2021

    United's "Travel-Ready Center" will allow customers to upload and validate test results, review local entry requirements, find testing providers, and store vaccination records - all in the United app and United.com

    United Airlines today launched the "Travel-Ready Center" - a new, digital solution where customers can review COVID-19 entry requirements, find local testing options and upload any required...

  • December 08, 2020

    New "Agent on Demand" platform gives customers live, fast, contactless access to information and assistance at all U.S. hubs;

    United passengers will soon have access to virtual, on demand customer service at the airline's hubs, giving people an easy, contact-free option to get real-time information and support. Customers...

  • November 16, 2020

    First of its kind, testing program guarantees customers over two years old and crew test negative before departure

    Today, United customers traveling on flight 14 from Newark Liberty International Airport (EWR) to London Heathrow (LHR) were the first to experience the airline's free transatlantic COVID-19...

  • October 29, 2020

    Free testing guarantees all customers over 2 years old and crew on board have tested negative before departure

    United Airlines today announced the world's first free transatlantic COVID-19 testing pilot program for customers. From November 16 through December 11, the airline will offer rapid tests to every...

  • October 28, 2020

    United increased color contrast, added more space between graphics and reorganized page flows to result in better integration with screen reader technologies;

    United Airlines today launches a redesigned version of its mobile app, with new enhancements intended to make travel easier for people with visual disabilities. Throughout its award-winning app,...

  • October 15, 2020

    All San Francisco- based customers can now choose between a rapid test at the airport or a drive-through option at United's San Francisco Maintenance Center, prior to their flight to Hawaii;

    Today, customers traveling on United from San Francisco International Airport to Hawaii were the first to experience the airline's COVID-19 pilot testing program, allowing customers who return a...

  • September 23, 2020

    Digital tool lets travelers see a map-view of multiple destinations at once filtered by price, destination type, travel preferences or departure city

    Let's say you live in Chicago, have $250 to spend on a flight and are looking to go somewhere warm for the holidays. Or you're on the east coast and want to head west for a last-minute getaway to...

  • September 16, 2020

    EPA registered protectant bonds to surfaces and creates a long lasting repellent against microbes;

    United Airlines today announced that it is adding Zoono Microbe Shield, an EPA registered antimicrobial coating that forms a long-lasting bond with surfaces and inhibits the growth of microbes, to...

  • September 03, 2020

    Simple, color-coded guide and filter options let travelers know if local restaurants and tourist attractions are open, whether mask or social distancing measures are enforced, if self-quarantining is required and more

    United Airlines today introduces a new interactive map tool on united.com and the United mobile app that allows customers to filter and view destinations' COVID-19 related travel restrictions. The...

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