• September 03, 2020

    Simple, color-coded guide and filter options let travelers know if local restaurants and tourist attractions are open, whether mask or social distancing measures are enforced, if self-quarantining is required and more

    United Airlines today introduces a new interactive map tool on united.com and the United mobile app that allows customers to filter and view destinations' COVID-19 related travel restrictions. The...

  • August 06, 2020

    New handheld tool ideal for disinfecting sensitive switches and touch screen displays

    United Airlines is now cleaning pilot flight decks with Ultraviolet C (UVC) lighting technology on most aircraft at its hub airports to disinfect the flight deck interior and continue providing...

  • July 30, 2020

    New United Automated Assistant gives customers immediate answers to questions on cleaning procedures, airport and airplane safety policies, CDC and WHO guidelines and more

    United Airlines today launched a new chat function – the United Automated Assistant – to give customers a contactless option to receive immediate access to information about cleaning and...

  • July 22, 2020

    Passengers who refuse to wear masks at the airport are subject to a ban on flying United

    United Airlines today announced that customers will be required to wear a face covering in the more than 360 airports where the airline operates around the world. This includes United customer...

  • July 20, 2020

    New procedure will maximize air flow volume and recirculation of cabin air for passengers

    United Airlines today announced that the carrier will now maximize air flow volume for all mainline aircraft high-efficiency particulate air (HEPA) filtration systems during the entire boarding...

  • May 20, 2020

    United CleanPlus brings together a most trusted name in disinfection and the country's leading medical experts to develop protocols designed to help keep customers safe at the airport and onboard

    Today, United Airlines is introducing United CleanPlus: the company's commitment to putting health and safety at the forefront of the entire customer experience, with the goal of delivering an...

  • February 28, 2020

    New United Club in Louis Armstrong New Orleans International Airport offers refined amenities and authentic New Orleans fare

    United Airlines will unveil the newest addition to its network of United Club locations with the opening of a brand-new 6,000-square-foot United Club at Louis Armstrong New Orleans International...

  • February 10, 2020

    New dining options feature revamped Kosher menu, including child's meal and wines

    This month, United is taking Kosher cuisine to new heights by introducing a variety of new options for customers traveling between the U.S. and Tel Aviv, from the airline's Newark / New York, San...

  • November 13, 2019

    Airline to offer all MileagePlus members a free individualized jet lag plan that recommends sleep times, caffeine intake and light exposure for the quickest way to adjust to new time zones

    United Airlines customers now have a new, scientific way to battle jet lag through a first-of-its-kind partnership with Timeshifter®, an app that outlines the best time to see and avoid light,...

  • October 29, 2019

    Starting November 1, Polaris Customers Can Check Their Bags Following Customs at London Heathrow and Have Them Delivered to Their London Hotel Room

    Starting November 1, United Airlines will begin offering Polaris customers on flights between New York/Newark and London Heathrow complimentary baggage delivery exclusively to five Marriott...

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