Free testing guarantees all customers over 2 years old and crew on board have tested negative before departure
United Airlines today announced the world's first free transatlantic COVID-19 testing pilot program for customers. From November 16 through December 11, the airline will offer rapid tests to every...
United increased color contrast, added more space between graphics and reorganized page flows to result in better integration with screen reader technologies;
United Airlines today launches a redesigned version of its mobile app, with new enhancements intended to make travel easier for people with visual disabilities. Throughout its award-winning app,...
All San Francisco- based customers can now choose between a rapid test at the airport or a drive-through option at United's San Francisco Maintenance Center, prior to their flight to Hawaii;
Today, customers traveling on United from San Francisco International Airport to Hawaii were the first to experience the airline's COVID-19 pilot testing program, allowing customers who return a...
Digital tool lets travelers see a map-view of multiple destinations at once filtered by price, destination type, travel preferences or departure city
Let's say you live in Chicago, have $250 to spend on a flight and are looking to go somewhere warm for the holidays. Or you're on the east coast and want to head west for a last-minute getaway to...
EPA registered protectant bonds to surfaces and creates a long lasting repellent against microbes;
United Airlines today announced that it is adding Zoono Microbe Shield, an EPA registered antimicrobial coating that forms a long-lasting bond with surfaces and inhibits the growth of microbes, to...
Simple, color-coded guide and filter options let travelers know if local restaurants and tourist attractions are open, whether mask or social distancing measures are enforced, if self-quarantining is required and more
United Airlines today introduces a new interactive map tool on united.com and the United mobile app that allows customers to filter and view destinations' COVID-19 related travel restrictions. The...
New handheld tool ideal for disinfecting sensitive switches and touch screen displays
United Airlines is now cleaning pilot flight decks with Ultraviolet C (UVC) lighting technology on most aircraft at its hub airports to disinfect the flight deck interior and continue providing...
New United Automated Assistant gives customers immediate answers to questions on cleaning procedures, airport and airplane safety policies, CDC and WHO guidelines and more
United Airlines today launched a new chat function – the United Automated Assistant – to give customers a contactless option to receive immediate access to information about cleaning and...
Passengers who refuse to wear masks at the airport are subject to a ban on flying United
United Airlines today announced that customers will be required to wear a face covering in the more than 360 airports where the airline operates around the world. This includes United customer...
New procedure will maximize air flow volume and recirculation of cabin air for passengers
United Airlines today announced that the carrier will now maximize air flow volume for all mainline aircraft high-efficiency particulate air (HEPA) filtration systems during the entire boarding...