November 21, 2023
Agreement provides greater choice for customers and enhanced connectivity for travel between Germany and the U.S.
Beginning 22 November 2023, United customers can conveniently connect between 25 cities in Germany and destinations across the U.S. on one single ticket
FRANKFURT, 21 November 2023 United Airlines, Lufthansa Group and Deutsche Bahn have announced a new commercial cooperation that will offer greater choice and enhanced connectivity for customers travelling between Germany and the U.S. The new arrangement, effective 22 November 2023, will allow United customers travelling between Germany and the United States via Frankfurt Airport to book integrated rail and air journeys with just one single transaction, one combined fare and one single ticket. Customers will be able to connect between 25 cities* in Germany, as well as Basel, Switzerland, and United’s hubs at New York/Newark, Chicago, Washington, Houston, Denver and San Francisco and beyond to destinations across the Americas.
The collaboration builds upon Star Alliance’s Intermodal Partnership model, launched in July 2022, that intelligently combines airline with railway, bus, ferry or any other transport ecosystem, alliance-wide. It is designed to link loyalty systems and facilitate convenient airport/station/port transit.
Customer benefits include the possibility to receive boarding passes for both rail and air sectors when checking in, priority baggage handling and other services in the AiRail check-in area at Frankfurt Airport, as well as the ability for United MileagePlusSM customers to collect miles for rail journeys taken as part of a combined rail/air ticket. Also included is transfer and connection protection in the event of delays and breakdowns. Eligible customers can enjoy access to Deutsche Bahn lounges as well.
"We are excited to announce our new partnership with Lufthansa and Deutsche Bahn,” said Patrick Quayle, Senior Vice President Global Network Planning and Alliances, United Airlines. “This new collaboration will offer our customers even greater travel choice and flexibility, allowing convenient connections between 25 cities across Germany and the United States with just one convenient transfer at Frankfurt Airport, all on a single ticket.”
“Connecting amazing places on both sides of the Atlantic has never been so easy,” said Stefan Kreuzpaintner, Senior Vice President Network, Alliances & Partnerships, Deutsche Lufthansa AG. “Together with our partners, we have consistently expanded our intermodal services in recent years in many European countries. In Germany, Lufthansa offers a rail alternative to every domestic feeder flight to Frankfurt. This new partnership is another milestone in the successful Lufthansa Express Rail programme. It offers travellers to and from the USA a convenient, comfortable journey – a real premium product.”
“We are very pleased to announce a cooperation with United Airlines through our Express Rail agreement,” said Hans Joachim Luhm, Vice President Pricing, Revenue- and Partner-Management, DB Fernverkehr AG. “This agreement between United Airlines, Lufthansa and Deutsche Bahn offers our joint customers an easy and flexible journey with air and train - seamless with just one ticket - for example from Chicago to Stuttgart.”
"We are thrilled to see our innovative Intermodal Partnership Model extend to a significant member of Star Alliance - United Airlines," remarked Renato Ramos, Vice President of Corporate Strategy, Star Alliance. "Initiatives like these foster greater collaboration among modes of transport, providing enhanced convenience and flexibility for customers. This marks another step towards a seamlessly integrated travel ecosystem, aligning with our collective vision for the Alliance."
Station Code Destination-Rail Station
ZWS Stuttgart HBF
ZMU Munich HBF
QDU Duesseldorf HBF
QKL Cologne/Bonn, Cologne HBF
XHJ Aachen HBF
DTZ Dortmund HBF
KWQ Kassel Wilhelmshoehe
QPP Berlin HBF
ZVR Hannover HBF
ZMB Hamburg HBF
XIT Leipzig HBF
Additional station from December 2023:
United in Germany
United Airlines has been serving Germany since 1990. United offers daily year-round flights from Frankfurt and Munich to its hubs at New York/Newark, Chicago, Washington, Houston, Denver and San Francisco, as well as from Berlin to the airline’s New York/Newark hub. All flights are conveniently timed to connect at United’s U.S. hubs with an extensive network of services to destinations throughout the Americas. Customers can book by visiting united.com or calling 06950-985-051, or their travel agent.
At United, Good Leads The Way. With U.S. hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C., United operates the most comprehensive global route network among North American carriers and is now the largest airline in the world as measured by available seat miles. For more about how to join the United team, please visit www.united.com/careers and more information about the company is at www.united.com. United Airlines Holdings, Inc., the parent company of United Airlines, Inc., is traded on the Nasdaq under the symbol "UAL".
About Lufthansa Group
The Lufthansa Group is an aviation group with operations worldwide. With 109,509 employees, the Lufthansa Group generated revenue of EUR 32,770m in the financial year 2022. The Lufthansa Group is composed of the segments Network Airlines, Eurowings and Aviation Services. Aviation Services comprises the segments Logistics, MRO, Catering and Additional Businesses and Group Functions. The latter also include Lufthansa AirPlus, Lufthansa Aviation Training and the IT companies. All segments occupy a leading position in their respective markets. A total of more than 700 aircraft are in operation, flying to more than 300 destinations in over 100 countries worldwide.
About Deutsche Bahn AG
DB Group is one of the world’s leading mobility and logistics companies. The focus of the group’s business operations is on rail transport in Germany and includes passenger long distance and regional transport activities for almost 4 billion passengers per year (2022), rail freight activities as well as rail infrastructure companies in Germany. DB Group with its head office in Berlin employs about 340,000 people. DB Long Distance is part of the group’s passenger transport activities and offers fast, comfortable, and eco-friendly travel with its ICE (Intercity-Express), Intercity and Eurocity fleet for more than 132 million passengers per year (2022). All electric long distance trains have run on 100 per cent green power since 2018.