May 12, 2025
Thank you for your loyalty as a United MileagePlus® member. Since you have an upcoming trip that includes Newark Liberty International (EWR) airport, I thought you’d be interested in all we’re doing to maintain the highest safety standards there.
The past few weeks of headlines have put the United States’ air traffic control system in the spotlight. Our hard-working air traffic controllers clearly need more staff and better technology, and the good news is that the Federal Aviation Administration (FAA) has a plan to make that happen.
But despite these challenges and constraints, there are many procedures in place to ensure your safety when you fly with us. As you can see in this video from United Captain Miles Morgan, every United pilot is trained for a wide range of potential issues, including radar or communications outages.
The truth is that all the flights in and out of EWR are absolutely safe. When there are FAA issues, such as technology outages or staffing shortages, the FAA requires all airlines to fly fewer aircraft to maintain the highest levels of safety.
In short, neither the FAA nor United will ever compromise on safety.
Have a great trip, and thank you for choosing United.
Scott