Carrier expanding relationship with leading customer experience management company, Sodexo, including bringing celebrity chef Art Smith on board, to provide industry-leading lounge service
United Airlines is continuing the company's commitment to uplift its customers' experience at United Club and lounge locations worldwide, as the airline upgrades more clubs and makes global...
Free snacks are back on United Airlines beginning today, with thousands of customers enjoying the scent of cinnamon and caramel this morning as they indulge in complimentary stroopwafels –...
Customers can change travel plans using united.com or the United mobile app
United Airlines is providing helpful information to customers who are booked on flights disrupted by winter weather along the East Coast. The severe weather conditions will lead to many...
Post a pic of your traveling pooch using #UnitedPaws and #UnitedContest to win tickets
For millions of Americans preparing to travel this holiday season, the preparation checklist might be a little daunting: Book last-minute travel. Get last-minute gifts. Pack the bags. Pack the...
United Airlines continues to uplift the in-flight experience, feeding customers' appetites for complimentary choices by offering free snacks in United Economy on thousands of daily flights within...
United will give more than 6,000 customer service representatives an iPhone 6 Plus
United today announced the airline will equip its customer service representatives in the company's U.S.-based hubs with Apple's iPhone 6 Plus, enabling agents to meet customers' needs more...
Seasonal craft beer coming on board and to many United Clubs
United Airlines is giving more passengers a taste of a new dining and beverage experience, with the expansion of complimentary meals and free wine and beer to more United Economy customers; the...
United Airlines and illycaffe are creating a new alliance that will offer the Italian company's delicious premium blend to delight customers on board and in United Club locations worldwide....
United Airlines will unveil new United Club lounges in both Atlanta and San Francisco, offering customers modern designs with stunning panoramic views of the airfield, comfortable seating to work...
Carrier to unveil flavorful new dishes throughout North and Latin America
United Airlines is unveiling new premium-cabin and United Economy meal and snack options this fall, offering more customers delicious new chef-inspired dishes on flights throughout North and Latin...
Airline adds Crafthouse Cocktails' Moscow Mule and Buffalo Trace Bourbon Whiskey
United Airlines is expanding its selection of premium beverages to offer customers two new options. The airline now offers Chicago-based Crafthouse Cocktails' Moscow Mule on United-operated North...
Partnership extension will continue providing United MileagePlus® Cards from Chase
WILMINGTON, Del. – Sept. 16, 2015 – Chase Card Services, a division of JPMorgan Chase & Co. [NYSE: JPM], Visa Inc. [NYSE: V] and United Airlines [NYSE: UAL] today announced the extension of...
Features include a tablet holder built into the tray table and an articulating seat cushion for improved comfort
United Airlines is introducing a new, comfortable, custom-designed seat for first-class cabins on more than 200 of the company's narrowbody aircraft. The seat will debut on an Airbus A319 next...
Complimentary personal device entertainment now available on regional jet aircraft
United Airlines is continuing the expansion of its "United Private Screening" in-flight entertainment with the launch of free personal device entertainment on two-cabin United Express regional...
Airline launches new, interactive maps and also introduces enhanced re-booking features
United Airlines customers flying through the airline's hubs in the continental United States will now find navigating through the airport easier and more interactive. United has updated its mobile...
Global hospitality company signs on as launch partner for airline's corporate carbon offset program
United Airlines and Wyndham Worldwide are working together to reduce carbon emissions associated with corporate air travel. The hospitality company, which is one of the largest in the world, has...
United Airlines and Cowshed Spa, the premium spa and lifestyle brand of London-based Soho House & Co., are joining together in a partnership to bring travelers contemporary new amenities onboard...
Newark flights to/from San Francisco and Los Angeles to offer international-style inflight service
United Airlines, the U.S. airline industry's transcontinental leader, will bring the airline's "p.s." Premium Service to its New York hub at Newark Liberty International Airport in October....
United investing $573 million to refresh nearly all of its customer-facing space at LAX
Just days after breaking ground on its new Terminal C North Concourse at Houston's Bush Intercontinental Airport, United today previewed yet another major hub investment that promises to deliver a...
Company is making it easier to search, book and buy the best flight for you
United Airlines today unveiled the beta version of the company's new homepage and flight booking features for united.com – encompassing everything from searching and sorting flight options to...
-- United and Trotter-affiliated chefs cook up flavorful new menu options
United Airlines and The Trotter Project are joining together to boost travelers' in-flight dining experience, with alumni chefs of Charlie Trotter's legendary Chicago restaurant and their culinary...
- Multi-course meals among significant changes coming in late spring
United Airlines this spring will give United Economy customers on long-haul international flights an all-new, high-quality in-flight dining experience, designed to offer travelers flavorful,...
- All-new fresh and healthy complimentary food menu to begin this month
United Airlines today announced it is transforming the customer experience in its United Clubs with upgrades including an overhauled, complimentary food menu launching this week, extensive club...
- United furthers initiatives to elevate United Express services to mainline standards
United Airlines will introduce new premium-cabin dining service on United Express flights beginning next week, featuring freshly prepared entrees served on chinaware and expanded meal-service...
- All-new meals and snacks coming to mainline flights within the U.S., Canada, the Caribbean and leisure markets in Mexico
United Airlines will treat premium-cabin customers on flights within North America to a brand new dining experience beginning Feb. 1, when the airline elevates everything from entrees to desserts...