News Releases

  • October 29, 2020

    Free testing guarantees all customers over 2 years old and crew on board have tested negative before departure

    United Airlines today announced the world's first free transatlantic COVID-19 testing pilot program for customers. From November 16 through December 11, the airline will offer rapid tests to every...

  • October 28, 2020

    United increased color contrast, added more space between graphics and reorganized page flows to result in better integration with screen reader technologies;

    United Airlines today launches a redesigned version of its mobile app, with new enhancements intended to make travel easier for people with visual disabilities. Throughout its award-winning app,...

  • October 16, 2020

    Starting Oct. 17, United will begin selling tickets for new flights from Denver, Los Angeles, San Francisco, Washington D.C. and Cleveland

    United Airlines today announced a significant expansion of its winter international schedule, introducing eight new routes and adding flights to 19 destinations in Mexico, the Caribbean and Latin...

  • October 15, 2020

    All San Francisco- based customers can now choose between a rapid test at the airport or a drive-through option at United's San Francisco Maintenance Center, prior to their flight to Hawaii;

    Today, customers traveling on United from San Francisco International Airport to Hawaii were the first to experience the airline's COVID-19 pilot testing program, allowing customers who return a...

  • October 14, 2020

    Aggressively adapting to impacts of COVID-19 helped weather the crisis and prepares the company for long term strength

    United Airlines (UAL) today announced third-quarter 2020 financial results. Since the beginning of the crisis, the company has been at the forefront of the industry in delivering on its...

  • October 04, 2020

    Four times weekly flights no longer require stop and crew change in Seoul, South Korea

    United Airlines today announced it will start nonstop service to China four-times weekly between San Francisco and Shanghai's Pudong International Airport. Beginning Oct. 21, 2020, United will...

  • October 02, 2020

    United Airlines will hold a conference call to discuss third-quarter 2020 financial results on Thursday, October 15, at 9:30 a.m. CT/10:30 a.m. ET. A live, listen-only webcast of the conference...

  • October 02, 2020

    Begins 11 new routes between Florida and Boston, Cleveland and New York/LaGuardia

    United Airlines today announced it plans to resume service on nearly 30 international routes in November, including flights to cities in Asia, Europe, and South America. Additionally, the airline...

  • September 24, 2020

    United teams up with GoHealth Urgent Care and Color to make COVID-19 testing easy to obtain for customers traveling from San Francisco International to Hawaii

    United Airlines today became the first U.S. airline to launch a COVID-19 pilot testing program for travelers that could make it easier for them to manage quarantine requirements and entry...

  • September 23, 2020

    Digital tool lets travelers see a map-view of multiple destinations at once filtered by price, destination type, travel preferences or departure city

    Let's say you live in Chicago, have $250 to spend on a flight and are looking to go somewhere warm for the holidays. Or you're on the east coast and want to head west for a last-minute getaway to...

  • September 16, 2020

    EPA registered protectant bonds to surfaces and creates a long lasting repellent against microbes;

    United Airlines today announced that it is adding Zoono Microbe Shield, an EPA registered antimicrobial coating that forms a long-lasting bond with surfaces and inhibits the growth of microbes, to...

  • September 09, 2020

    United to operate first-ever nonstop service between the United States and Bangalore, India and new service between Chicago and New Delhi, India

    United Airlines today announced plans to expand its global route network with new nonstop service to Africa, India and Hawaii. With these new routes, United will offer more nonstop service to...

  • September 09, 2020

    UAL Board announces plan to add a second Black Director

    United Airlines Holdings, Inc. (UAL) today announced that as part of its overall commitment to recruit and develop more diverse talent to better serve customers, its Board of Directors expects to...

  • September 04, 2020

    Plans additional service to 14 leisure destinations in Hawaii, Florida and Mexico

    United Airlines today announced it plans to fly 40% of its full schedule in October 2020 compared to October of last year. In September, United expects to fly 34% of its full schedule....

  • September 04, 2020

    An industry veteran, Hanna will lead carrier's airport operations teams worldwide, including United Ground Express

    United Airlines announced today Mike Hanna as its new senior vice president of Airport Operations. In this new role, Hanna will oversee the carrier's worldwide airport operations, including United...

  • September 03, 2020

    Simple, color-coded guide and filter options let travelers know if local restaurants and tourist attractions are open, whether mask or social distancing measures are enforced, if self-quarantining is required and more

    United Airlines today introduces a new interactive map tool on united.com and the United mobile app that allows customers to filter and view destinations' COVID-19 related travel restrictions. The...

  • August 30, 2020

    Applies to all Economy and Premium cabin tickets for travel within the U.S.;

    The only thing constant is change and at United Airlines, some of the fees associated with changes related to flying are gone for good. The carrier announced today that it is permanently getting...

  • August 18, 2020

    Adds two more flights between San Francisco and Shanghai, will operate four times weekly

    United Airlines today announced it will increase service to China from two to four weekly flights between San Francisco and Shanghai's Pudong International Airport via Seoul's Incheon...

  • August 12, 2020

    Company adds new nonstop flights to Florida from seven Midwest and northeast cities

    United Airlines today announced plans to add up to 28 daily nonstop flights this winter connecting customers in Boston, Cleveland, Indianapolis, Milwaukee, New York/LaGuardia, Pittsburgh and...

  • August 06, 2020

    New handheld tool ideal for disinfecting sensitive switches and touch screen displays

    United Airlines is now cleaning pilot flight decks with Ultraviolet C (UVC) lighting technology on most aircraft at its hub airports to disinfect the flight deck interior and continue providing...

  • July 31, 2020

    Airline adds flights to Asia, India, Australia, Israel and Latin America from Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington

    United Airlines today announced it plans to resume service on nearly 30 international routes in September, including flights to Asia, India, Australia, Israel and Latin America and to continue to...

  • July 30, 2020

    New United Automated Assistant gives customers immediate answers to questions on cleaning procedures, airport and airplane safety policies, CDC and WHO guidelines and more

    United Airlines today launched a new chat function – the United Automated Assistant – to give customers a contactless option to receive immediate access to information about cleaning and...

  • July 24, 2020

    United Airlines today announced that Sasha Johnson will become the company's Vice President of Corporate Safety following Michael Quiello's retirement from United, effective October 1. Johnson,...

  • July 22, 2020

    Passengers who refuse to wear masks at the airport are subject to a ban on flying United

    United Airlines today announced that customers will be required to wear a face covering in the more than 360 airports where the airline operates around the world. This includes United customer...

  • July 21, 2020

    United Airlines (UAL) today announced second quarter 2020 financial results, the most difficult financial quarter in its 94-year history, with a net loss of $1.6 billion, and an adjusted net loss¹ of

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