Using the latest cutting-edge technologies that allow its employees to provide better service to customers no matter where they are or what situation they face -- that's the underlying philosophy...
United celebrates 20th anniversary of service to Italy by expanding New York/Newark - Rome schedule from seasonal to year-round service beginning November 9
As United celebrates 20 years of service to Italy, the airline today announced it will be offering customers year-round nonstop service between New York/Newark and Rome. Expanding its current...
Airline will now offer its newest aircraft, featuring the United Polaris business class seat, on seven intercontinental routes
United Airlines announced today additional Boeing 777-300ER service, the airline's newest aircraft type featuring the all-new United Polaris business class seats, to its flight schedules. With the...
Chicago-style deep dish pizza tops a list of delicious new offerings on board July 1
United is adding something new for every taste with several new in-flight menu items available for purchase. Starting July 1, customers can experience a slice of Chicago with personal-size Uno's...
New efforts at IAH will result in improved connectivity for customers
United Airlines today announced that beginning this fall, the carrier will take new steps to elevate the customer experience at Houston George Bush Intercontinental Airport by offering customers...
Celebrates 70 years of service to Hawaii by adding more ways get to the Hawaiian Islands than any other airline
United Airlines (UAL) today announced an increase of service on 11 routes connecting the continental U.S. and Hawaii, offering customers more flights between the mainland and the Hawaiian Islands...
Premium transcontinental business class offers many of the same amenities found on international routes such as flat-bed seats and enhanced food
United Airlines (UAL) announced today updates to its transcontinental service beginning July 1 including: adding Boston—San Francisco to its premium transcontinental route network, upgrading...
United became the first U.S.-based airline to open automated screening lanes at multiple airports and the first to exclusively dedicate automated lanes to a TSA Precheck® security checkpoint
United Airlines today is enabling customers to move through the screening process quicker at its hub at Newark Liberty International Airport with the opening of a fully redesigned and consolidated...
United Jetstream to offer full suite of business products and services through easy-to-use, intuitive platform designed to help customers maximize travel programs
CHICAGO, March 14, 2017 – United Airlines corporate and agency customers entered the “jet stream” today, as the airline unveiled its new online portal – United Jetstream – in an effort...
New Window Display Showcases United's International Premium Cabin Travel Experience
Today United Airlines and Saks Fifth Avenue unveiled a United Polaris-themed takeover of the windows in the luxury retailer's flagship store on Fifth Avenue in New York City. Entitled "Now...
United adds Boeing's latest generation Boeing 777 aircraft, the 777-300ER, to its fleet for 2017
United Airlines will add the Boeing 777-300ER to its 2017 flight schedules this weekend, with the airline's newest aircraft type featuring the all-new United Polaris business class seats starting...
First phase of airline's premier lounge-to-landing experience begins roll-out on December 1
This week United Airlines begins the roll-out of its all-new United Polaris business class, the airline's most significant product transformation in more than a decade, featuring a reimagined,...
Gold medal winners to enjoy MileagePlus Premier Gold status
United Airlines, the official airline of the U.S. Olympic Committee for 35 years, is recognizing the extraordinary achievements of the U.S. Paralympic Team athletes by awarding "Gold for Gold."...
United Airlines celebrates its 25th anniversary in Puerto Rico by announcing more flights and larger aircraft between San Juan and New York/Newark
United Airlines (UAL) and DHL Global Forwarding, the air and ocean freight specialist within Deutsche Post DHL Group, today announced several significant growth and expansion initiatives in Puerto...
United Airlines continued its stretch of record-breaking operational performance by achieving its best on-time results for a summer travel season in company history. Beginning June 1 through Aug....
United Airlines and the Transportation Security Administration (TSA) today announced plans to further modernize the airport security experience at several of the airline's largest hubs, marking...
Beginning July 1, all United flights offer complimentary illy signature dark roast coffee
Starting Friday, July 1, customers aboard United Airlines flights around the world can experience illy, the premium coffee roaster known for its consistent and unparalleled quality in over 140...
All-new, sleep-focused, front-cabin service launches Dec. 1 on intercontinental flights
With the aspiration of making weary business travel a relic of the past, United Airlines today unveiled its all-new United Polaris business class, the airline's most significant product...
Company to add 25 new Boeing 737-700s; plans to accelerate retirement of Boeing 747s
United Airlines today announced an order to purchase 25 new Boeing 737-700 aircraft. The order is in addition to the previously announced order of 40 737-700s. United will take delivery of the...
Carrier expanding relationship with leading customer experience management company, Sodexo, including bringing celebrity chef Art Smith on board, to provide industry-leading lounge service
United Airlines is continuing the company's commitment to uplift its customers' experience at United Club and lounge locations worldwide, as the airline upgrades more clubs and makes global...
Free snacks are back on United Airlines beginning today, with thousands of customers enjoying the scent of cinnamon and caramel this morning as they indulge in complimentary stroopwafels –...
Customers can change travel plans using united.com or the United mobile app
United Airlines is providing helpful information to customers who are booked on flights disrupted by winter weather along the East Coast. The severe weather conditions will lead to many...
Post a pic of your traveling pooch using #UnitedPaws and #UnitedContest to win tickets
For millions of Americans preparing to travel this holiday season, the preparation checklist might be a little daunting: Book last-minute travel. Get last-minute gifts. Pack the bags. Pack the...
United Airlines continues to uplift the in-flight experience, feeding customers' appetites for complimentary choices by offering free snacks in United Economy on thousands of daily flights within...
United will give more than 6,000 customer service representatives an iPhone 6 Plus
United today announced the airline will equip its customer service representatives in the company's U.S.-based hubs with Apple's iPhone 6 Plus, enabling agents to meet customers' needs more...
Seasonal craft beer coming on board and to many United Clubs
United Airlines is giving more passengers a taste of a new dining and beverage experience, with the expansion of complimentary meals and free wine and beer to more United Economy customers; the...
United Airlines and illycaffe are creating a new alliance that will offer the Italian company's delicious premium blend to delight customers on board and in United Club locations worldwide....
United Airlines will unveil new United Club lounges in both Atlanta and San Francisco, offering customers modern designs with stunning panoramic views of the airfield, comfortable seating to work...
Carrier to unveil flavorful new dishes throughout North and Latin America
United Airlines is unveiling new premium-cabin and United Economy meal and snack options this fall, offering more customers delicious new chef-inspired dishes on flights throughout North and Latin...
Airline adds Crafthouse Cocktails' Moscow Mule and Buffalo Trace Bourbon Whiskey
United Airlines is expanding its selection of premium beverages to offer customers two new options. The airline now offers Chicago-based Crafthouse Cocktails' Moscow Mule on United-operated North...
Partnership extension will continue providing United MileagePlus® Cards from Chase
WILMINGTON, Del. – Sept. 16, 2015 – Chase Card Services, a division of JPMorgan Chase & Co. [NYSE: JPM], Visa Inc. [NYSE: V] and United Airlines [NYSE: UAL] today announced the extension of...
Features include a tablet holder built into the tray table and an articulating seat cushion for improved comfort
United Airlines is introducing a new, comfortable, custom-designed seat for first-class cabins on more than 200 of the company's narrowbody aircraft. The seat will debut on an Airbus A319 next...
Complimentary personal device entertainment now available on regional jet aircraft
United Airlines is continuing the expansion of its "United Private Screening" in-flight entertainment with the launch of free personal device entertainment on two-cabin United Express regional...
Airline launches new, interactive maps and also introduces enhanced re-booking features
United Airlines customers flying through the airline's hubs in the continental United States will now find navigating through the airport easier and more interactive. United has updated its mobile...
Global hospitality company signs on as launch partner for airline's corporate carbon offset program
United Airlines and Wyndham Worldwide are working together to reduce carbon emissions associated with corporate air travel. The hospitality company, which is one of the largest in the world, has...
United Airlines and Cowshed Spa, the premium spa and lifestyle brand of London-based Soho House & Co., are joining together in a partnership to bring travelers contemporary new amenities onboard...
Newark flights to/from San Francisco and Los Angeles to offer international-style inflight service
United Airlines, the U.S. airline industry's transcontinental leader, will bring the airline's "p.s." Premium Service to its New York hub at Newark Liberty International Airport in October....
United investing $573 million to refresh nearly all of its customer-facing space at LAX
Just days after breaking ground on its new Terminal C North Concourse at Houston's Bush Intercontinental Airport, United today previewed yet another major hub investment that promises to deliver a...
Company is making it easier to search, book and buy the best flight for you
United Airlines today unveiled the beta version of the company's new homepage and flight booking features for united.com – encompassing everything from searching and sorting flight options to...
-- United and Trotter-affiliated chefs cook up flavorful new menu options
United Airlines and The Trotter Project are joining together to boost travelers' in-flight dining experience, with alumni chefs of Charlie Trotter's legendary Chicago restaurant and their culinary...
- Multi-course meals among significant changes coming in late spring
United Airlines this spring will give United Economy customers on long-haul international flights an all-new, high-quality in-flight dining experience, designed to offer travelers flavorful,...
- All-new fresh and healthy complimentary food menu to begin this month
United Airlines today announced it is transforming the customer experience in its United Clubs with upgrades including an overhauled, complimentary food menu launching this week, extensive club...
- United furthers initiatives to elevate United Express services to mainline standards
United Airlines will introduce new premium-cabin dining service on United Express flights beginning next week, featuring freshly prepared entrees served on chinaware and expanded meal-service...
- All-new meals and snacks coming to mainline flights within the U.S., Canada, the Caribbean and leisure markets in Mexico
United Airlines will treat premium-cabin customers on flights within North America to a brand new dining experience beginning Feb. 1, when the airline elevates everything from entrees to desserts...
Make Sustainable Travel Part of Your New Year's Resolution
United Airlines today announces the launch of United Eco-Skies® Vacations, a new travel program that provides United customers with vacation options that incorporate sustainability and...
- Premium-cabin customers on long-haul international flights now receive commemorative tins
United Airlines is offering international premium-cabin customers a unique enhancement to their in-flight experience – specially designed amenity kits available through late spring....
-- Members may earn up to 12,000 bonus award miles per segment
United Airlines today announced the start of a special bonus-miles promotion, enabling MileagePlus members to significantly boost the award miles they earn for choosing to fly the airline's...
- E175 the first of more than 200 two-cabin regional jets to receive Wi-Fi
United Airlines has expanded Wi-Fi to the first of its United Express regional aircraft, enabling more customers to stay connected in flight during their journeys. The airline will outfit more...
